Proctor Moore Solicitors

General

In accordance with the Data Protection Act 1998, Proctor Moore Solicitors will ensure that we use the information provided by you for the sole purpose of dealing with your query and and/or the retainer which exists between you and Proctor Moore Solicitors (if applicable).

If you instruct our firm as a client, then you have provided your consent for us to contact third parties for the sole purpose of progressing your matter and furthering your retainer. Proctor Moore Solicitors will not disclose any of your personal data to any third party other than for the furtherance of our retainer to which you have consented by signing our client care letter and will not disclose any information to any other third party without your permission, unless we are legally required to do so. Finally, we confirm that we shall not hold your personal data for longer than necessary and that our regulatory body, the Solicitors Regulation Authority, governs us with regards how long we are required to maintain our files which would include your personal data.

You have the right to access the personal data that we hold about you and any request you make to exercise this right must be referred to the principal of this firm Xen Andreou. Proctor Moore Solicitors confirms that your information will be held securely and in accordance with our Information Management Policy.

PRIVACY NOTICE

Please read the following information carefully. This privacy notice contains information about what data we collect and store about you and why. It also tells you who we share this information with, the security mechanisms we have put in place to protect your data and how to contact us if you have a complaint.

Who we are?

Proctor Solicitors Limited (A list of names for all Director(s) are available at the Registered Office). Registered in England and Wales Company No. 9361825. Registered Office is 747 Green Lanes, Winchmore Hill, London, N21 3SA. Regulated by the Solicitors Regulation Authority. SRA Number 656514.

Proctor Moore Solicitor Limited collects, uses and is responsible for personal information about you. When we do this, we are the ‘controller’ of this information for the purposes of the General Data Protection Regulation and other applicable data protection laws.

Our Data Protection Officer
Xen Andreou

What do we do with your information?

Information collected by us

When carrying out legal activities and/or when you visit our website and provide us with personal data for our legitimate interests as a business we may collect or process your personal data. Examples of your personal data include:
– Personal information such as your full name
– Your date of birth
– Your address
– Your contact telephone numbers and email
– Ethnic origin

We may also collect personal data as a result of information you have provided to us when carrying out legal activities or when you visit our website as follows:
– When complete a form providing your personal data.
– When you contact us e.g. by email, telephone or fax.
– Provided by your web browser i.e. cookies or similar software

Information collected from other sources

We may collect the following information from other sources:
 Public records – Companies House
 Public records – Land Registry
 Public records – search engine / social media

How we use your personal information

We use your personal information for the business’s purposes i.e. for carrying out legal activities in accordance with terms of business, or for our legitimate interests as a business for the purpose of our business.

It is not compulsory for you to provide us with any personal data to use our website or associated online systems, however if you wish to take advantage of some of our web based services, you will need to provide certain information and this will be totally voluntary on your part.

Generally speaking we will use your personal data because it is in our legitimate interests (and, indeed, in some cases, yours) to do so but will not do so should our legitimate interests may override yours.

Whether information must be provided by you, and why?

This personal information (e.g. information from which a person can be identified, directly or indirectly, by reference to an identifier i.e. name; ID number; location data; online identifiers etc. It also includes information that identified the physical, physiological, genetic, mental, economic, cultural or social identity of a person) must be provided by you to us, to enable us to carry out legal services and for our legitimate interests as a business. When we collect information from you, we will inform you whether you are required to provide this information to us.

Legal reasons we collect and use your personal information

We rely on your data as the legal basis for processing your information for our legitimate interests as a business for the purpose of our business.

Who will we share your personal information with?

We have relationships with a number of third parties that we routinely share your personal information for the purpose of carrying out our legal services in accordance with our terms of business. These third parties are e.g. the Court, Land Registry, Companies and opponents in action in so far as it enables us to carry out our legal activities in accordance with our terms of business. This data sharing enables us to carry out our legal activities.

If you have visited our website and provided your personal data, then the recipients generally only consist of Proctor Moore Solicitor Limited employees.

We will share personal information with law enforcement agencies if required by applicable law.

We will not share your personal information with any other third parties without your consent.

Transfer of your information outside the European Economic Area (EEA)

We do not intend to transfer your personal data outside of the EEA.

How long will we store your personal data?

We store personal data for the entire length to which Proctor Moore Solicitors Limited shall be established and/or in practice.

Consent

We are relying on your explicit consent to carry out legal activities in accordance with our terms of business with you. You provided this consent when you engage in our services.

You have the right to withdraw this consent at any time, but this will not affect the lawfulness of any processing activity we have carried out prior to you withdrawing your consent. You can opt-out by email to info@proctormoore.com or contact us in writing to Proctor Moore Solicitors Limited registered address on 747 Green Lanes, Winchmore Hill, London, N21 3SA.

Marketing

We send you mailings either by post or email which you have requested or in accordance with marketing laws to include details of services we provide, newsletters and legal updates.

We send you mailings either by post or email as a result of you signing up, providing your details for this purpose, that we feel may interest you and/or are relevant to your needs/interests/work.

We would have sent you marketing information because you provided your consent to receiving it and you will always have the option to withdraw your interest or opt out of any future marketing.
Proctor Moore Solicitors will not sell, rent or otherwise disclose your personal data to any other person and/or organisation and/or other third party.

Your Rights

Under the General Data Protection Regulation, you have a number of important rights that you can exercise free of charge. In summary, these rights are:
– Transparency over how we use your personal data and fair processing of your information;
– Access to your personal information and other supplementary information;
– Require us to correct any mistakes or complete missing information we hold on you;
– Require us to erase your personal information in certain circumstances;
– Receive a copy of the personal information you have provided to us or have this information be sent to a third party, this will be provided to you or the third party in a structured, commonly used and machine readable format;
– Object at any time to processing of your personal information for direct marketing;
– Object in certain other situations to the continued processing of your personal information;
– Restrict our processing of your personal information in certain circumstances;
– Request not to be subject to automated decision making which produce legal effects that concern you or affect you in a significantly similar way;

If you want more information about your rights under the GDPR please see the Guidance from the Information Commissioners Office on Individual’s rights under the GDPR – https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights.

If you want to exercise any of these rights, please:
– Email, call our write to us Proctor Solicitors Limited (A list of names for all Director(s) are available at the Registered Office). Registered in England and Wales Company No. 9361825. Registered Office is 747 Green Lanes, Winchmore Hill, London, N21 3SA.

– Provide another information so that we can identify you. We may need to contact you to request further information to verify your identity;

– Let us have proof of your identity and address;

– State the right or rights that you wish to exercise;

We will respond to you within one month from when we receive your request. Please note if you wish to unsubscribe from any email you will have the opportunity to do this by clicking to the unsubscribe button at the foot of our email. It may take 21 days for this to become effective.

How to make a complaint?

We hope that you are happy with our service and that Xen Andreou, Director and Solicitor of Proctor Moore Solicitors Limited can resolve any issues or complaints that arise. Please get in touch if you have any concerns (see ‘Get in touch’ below).

The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where the alleged infringement of data protection laws occurred. The UK supervisory authority if the Information Commissioner’s Office who can be contacted at https://ico.org.uk/concerns/.

Automated Decision Making

We do not use Automated decision making

Our Security

A data is password protected on secure computer severs both on and off premises.

Proctor Moore Solicitors Limited carry out Data Protection Impact Assessments (DPIAs). DPIAs are required to identify data protection risks; assess the impact of these risks; and determine appropriate action to prevent or mitigate the impact of these risks, when introducing, or making significant changes to, systems or projects involving the processing of personal data. In simpler terms, this means thinking about whether an organisation is likely to breach the GDPR and what the consequences might be, if the organisation uses personal data in a particular way. It is also about deciding whether there is anything that the organisation can do to stop or minimise the chances of potential problems identified, from happening.
DPIAs will be undertaken by management or designated project managers.

Future Processing

We do not intend to process your personal information for any reason other than stated within this privacy notice. If this changes, we will inform you by first class post.

Changes to this privacy notice

This privacy was published on 18.05.19 and last updated on 09.06.19.
We constantly review our internal privacy practices and may change this policy from time to time. When we do have any changes, these changes will post on this page.

Get in touch

If you have any questions about this privacy notice or the information, we hold about you, please contact Xen Andreou, Director and Solicitor by post at Proctor Moore Solicitor Limited registered address 747 Green Lanes, Winchmore Hill, London, N21 3SA, telephone on 0208363111 or by email xen@proctormoore.com.

The best way to reach us is by telephone on 02083643111.

Alternative formats

If it would be helpful to have this notice provided in another format (for example: in another language, audio, braille) please contact us (see ‘Get in touch’ above).